Office Policies

We are happy to process your insurance claims with our participating plans. We ask that you present your insurance card, photo identification, and any applicable co-payment to the check-in desk when you arrive for your visit.

If you have an HMO, or POS insurance plan that requires a PCP, your insurance card must have our practice name, or one of our physicians, imprinted on the front of your card. If our name is not on your insurance card, unfortunately we will not able to see you until it is rectified. For our self-pay patients, payment is expected at the time of service.

New Patients

If you are a new patient, please complete registration forms and bring them with you to your first appointment. If you are scheduling a complete physical exam (CPE), please read the CPE Waiver located in “Office Forms” to clarify our CPE policy.

Cancellation of Appointment

If there is a need to change or cancel an appointment, please notify us 24 hours prior to your scheduled time. There is a charge for missed appointments.

Referral Requests

Referrals are generated during business hours and require a 48-hour advance notice. Please request a referral at the time of your visit. If you need a referral by phone, contact our triage nurses with the appropriate information. We will prepare the referral for you to pick up, or we will mail it to you. Unfortunately, we are unable to fax referrals to the specialist.

There is always a physician on call when the office is closed. If you have an after-hours emergency, please dial the main number (301) 622-6020 and you will be connected to the answering service*. If you have a life-threatening emergency, please call 911. Please contact the office during normal business hours for prescription refills and referrals.

*If you wish to contact the answering service directly, call 301-446-2628.

Contact us at (301) 622-6020